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July 19, 2023
8:00 am - 4:00 pm
REGISTRATION FOR THE SES BOOT CAMP IS CLOSED
Fundamental Competencies – Conflict Management and Team Building
Conflict Management
Every up-to-date organizational leader knows that the controlling, coercive management style of yesteryear no longer works. Demographic and economic changes now require that managers not only negotiate with their staff, but help them negotiate with each other. Sadly, many management development programs fail to show managers exactly how to mediate between employees. Current trends toward downsizing, flatter hierarchies, teams, quality, and multiple responsibilities are intensifying the interdependency between employees. Most organizations inadequately equip their staff to effectively negotiate work relationships in these challenging times.
This workshop puts the tools of the professional mediator into the hands of your leaders to build better workplace relationships, enhance performance, improve productivity, and cut the unnecessary financial costs of workplace conflict.
Participants Will Learn:
- Determine WHEN problems can best be solved by Managerial Mediation
- Prepare the best CONTEXT for a mediation meeting
- Perform the three PRIMARY TASKS of the manager-as-mediator
- Negotiate agreements to PREVENT RECURRENCE
Team Building
At work, teams perform at a higher level when engaged in a consistently applied process of collaborative engagement. Adopting such a process requires “buy in” to understand why team leaders promote engagement, articulation of a common purpose, steps for implementing collaborative conversations and putting in action to make it work to yield positive results. In this workshop, participants will investigate the five pillars of the team engagement process. More specifically, in an organizational related approach, discussion of the drivers of what fuels participants into adapting traits of team engagement. Such aspects include trust, self-awareness, decision-making, communication and feedback. After understanding, implanting, and cultivating the process, organizations will be better prepared to achieve enhanced team results.
Participants Will Learn:
- Gain knowledge of proven team engagement processes
- Comprehend the importance of each component of the team engagement process
- Understand and familiarize with teamwork characteristics and why they matter
- Apply the method of “hands on” activities including team-based discussions
Venue: Rose State College-Jeanie Webb Student Union
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