• February 23, 2021
    9:00 am - 12:30 pm
  • February 24, 2021
    9:00 am - 12:30 pm

Effective Communication Strategies


 Workshop Description: In today’s competitive business environment, effective communication skills are more critical than ever before.  It is the foundation on which successful careers are built and a crucial component of lasting accomplishment. Whether it is a face-to-face conversation, an e-mail exchange, or a difficult conversation, a professional message involves establishing a connection that leaves a positive impression. This training will give you the tools to strengthen your ability to manage change, negotiate and compromise, resolve conflicts, gain consensus and collaboration, and create a cohesive team. This workshop will help participants develop a truly engaging and responsive communication style, leading to positive results for the individual and the organization.

 Participants Will Learn:

  •  Communication Styles
  • Barriers to Communication
  • Using the Right Phrases to Communicate What You Intend
  • Active Listening Skills
  • Responding Appropriately
  • Reading Body Language
  • Asking Questions to Clarify
  • Vocal Emphasis & Visual Listening
  • Depersonalizing a Message
  • Persuasion
  • Sharing Ideas and Perspectives
  • Disagreeing Constructively
  • Delivering Concise Messages
  • Respond with Diplomacy and Tact
  • Effective Business Presentations


COST: $99/person

REGISTRATION/PAYMENT:  Please complete the Registration Form and return it to Ms. Lisa Smith-Longman

Effective Communication Strategies Flyer